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Cost of Shipping
In some cases the correct shipping costs may not show at the checkout. Mudpuddle will contact you to advise if there is any change to your shipping costs. In this case you will be asked to accept the charge before we ship your order. You may also cancel your order is you wish not to accept the shipping charge.

Alternatively, you are welcome to collect your order from our retail store at:
155 Chapel St
St Kilda, Victoria, 3182

Please advise is by email if you choose this method.

Credit Card: We accept Visa, Mastercard, Amex cards only.

Other: We also accept Paypal, Direct Deposit, Australia Post Money Orders, Bank Cheques and Personal Cheques, however when paying by these methods, goods can only be dispatched once deposits/cheques/money orders have cleared to MudPuddle. Please select your payment method at checkout. Our pyament details are emailed to you with your order confirmation.

Note - Unpaid Orders: Items are returned to stock when payments are not received within the following time periods after placing your order:

Non-sale items: 14 days
Sale items: 7 days

We accept Australian Dollars only.

International Orders
Mudpuddle delivers Worldwide.

For those countries that are not listed at the checkout please e-mail us with your order and we will confirm payment and shipping cost.

You may choose to insure your goods for an extra AU$10.00. This covers goods to the value of AU$200 including postage. Mudpuddle will notify you if an additional payment for insurance is required. This amount is usually AU$2 per extra AU$100 over the AU$200 amount. Please note that if you do not insure your goods items can not be traced and therefore the risk of loss/damage passes to you upon our delivery to Australia Post. Unfortunately Australia Post will not insure goods to all countries and in this case Mudpuddle will notify you and endeavour to provide alternative shipping methods.